Job description

People Analytics Manager - Survey

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Job Category:   Analytics|Human Resources and Human Resources Consulting
Line of Service:   Tax
State & City:   CA-San Francisco|CA-San Jose|NY-New York|VA-McLean
Travel Requirements:   21-40%
Position Type:   Manager
Req ID:   80289BR
PwC/LOS Overview
Are you interested in the opportunity to work for an industry-leading firm that services clients that include the Fortune 500, and will give you the experience and exposure you need to build your career and personal brand? If you are, then PwC US (PricewaterhouseCoopers LLP and its subsidiaries) may be the firm for you. We're a member of the PwC network of firms located in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC US helps organizations and individuals create the value for which they are looking. Our professionals are at the heart of our business strategy and success by bringing personal and professional experiences; we understand that our business is impacted by a person's personal and professional lives.

PwC US recruits top talent with traditional and nontraditional backgrounds, with a focus on diversity and inclusion, so that we continue to build PwC US as a great place to work. Our people are armed with the tools-including enriching professional experiences, everyday coaching, timely and productive feedback, and high-quality learning and development opportunities-to deliver each day. We are committed to building lasting relationships and delivering value to our clients.Learn more about us at www.pwc.com/usThe PwC network is a global market leader in tax services.

We assist businesses, individuals, and organizations with tax strategy, planning, and compliance, while also delivering a wide range of business advisory services.

With over 32,000 tax professionals, this means that the PwC network can support our clients both locally and globally.

We have experience working with an expansive and diverse client-base, which comprises all types of businesses-multinationals, local companies, privately-owned organizations, entrepreneurs, family businesses, trusts, partnerships, and private individuals.

Job Description
Go beyond asking questions.

Focus on what the answers mean.PwC Workforce Analytics is a global leader in survey design, administration, and analysis.

We tailor our programs to fit the unique needs and strategic business directions of our clients. Our team draws upon leading practices and expertise to design survey programs that deliver meaningful insight into attitudes and behaviors that make a difference to our clients’ business.

Our survey programs focus on the following areas: - Employee engagement surveys- Exit surveys- Onboarding surveys- Customer satisfaction surveys- 360 feedback and leadership development surveys- Employee financial health surveys- Action planning guidance and manager training- Internal survey governance and control- Culture surveys and assessmentEvery survey program we offer has one goal in common: giving clients results to take action on items that will improve their business outcomes.

Position/Program Requirements
Minimum Year(s) of Experience: 5


Minimum Degree Required: Bachelor's degree in a business field of study


Certification(s) Required: One of the following is required:
Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR) or a Masters (Business Administration, Economics, Finance, Health related, Human Resources, Mathematics, Public Policy, Statistics or Industrial/Organizational Psychology and Personnel Psychology)


Degree Preferred: Master's degree or Doctorate in Business Administration, Economics, Finance, Human Resources, Industrial/Organization Psychology, Mathematics, Organizational Development,
Public Policy, or Statistics


Knowledge Preferred:

Thorough knowledge of talent management, workforce planning, and HR measurement within complex multi-national companies.

Considerable knowledge of developing, delivering and analyzing employee surveys including engagement, exit and on-boarding surveys.



Working knowledge of general HR best practices and ways to optimize its effectiveness within a business.


Skills Preferred:

Demonstrates proven extensive abilities and success with leading a project management team in a professional services environment focusing on survey deliverables, including but not limited to:

- Setting, managing, and overseeing client expectations, project plans, online surveys and administration and reporting sites, databases, data deliverables, client reports; leading project teams to develop insights and advise client on industry-leading practices; and creating and delivering results and/or presentations to client executives;
- Establishing and managing project deadlines and deliverables;
- Maintaining quality assurance of all project deliverables;
- Managing and coordinating with the project team to establish projects are done on time, within budget and meet client expectations.

Demonstrates proven extensive abilities and success with development—preferably for a global network of professional services consulting firms, including, but not limited to, the following areas:

- Seeking proactively opportunities to grow the business, solving complex business problems from pursuit through to execution using a commercial mindset;
- Identifying, sourcing, and leading efforts for new opportunities within clients or at targets using PwC tools and resources and consistently manage a range portfolio of opportunities; and,
- Developing long-term client relationships and gain client agreement to engage PwC.

Demonstrates proven extensive technical skills and success in the areas of HR and workforce measurement, including developing of dashboard metrics, setting measurement standards, overseeing project management of data collection and data analyses.




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