Job description

End User Computer Engineer - Consumer Markets

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Job Category:   Technology Consulting
Line of Service:   Advisory
State & City:   IL-Chicago
Travel Requirements:   81-100%
Position Type:   Senior Associate
Req ID:   96694BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
Our clients are focused on improving business performance, responding quickly and effectively to crisis situations, and extracting value from transactions. Our growing Consumer Markets industry team provides strategy, management, technology and risk consulting services to help a diverse set of clients around the world anticipate and address their most complex business challenges. This industry vertical team includes​ Consumer Products, Retail, Travel & Transportation clients.​

Our IT Infrastructure consultants help clients optimize their technology infrastructure by transforming the way their infrastructure delivers capabilities and services to meet the business's strategic goals. This high performing team advises clients on all elements of their information technology infrastructure from data center technologies and cloud to IT service management. They also address areas such as infrastructure architecture, networking and end-user services, and disaster recovery.

Position/Program Requirements
Minimum Year(s) of Experience: 4 years in Technology (Consulting, Value Added Reseller (VAR), Fortune 500 IT Department or IT Service Management Tool Vendor)


Minimum Degree Required: Bachelor's degree


Certification(s) Preferred: VCP, CCEE, PMP, MCITP (or equivalent)


Knowledge Preferred:
Demonstrates proven thorough knowledge of, and success in roles as an individual contributor role dealing with, desktop, virtual desktop, thin client, and end user computing (technologies, architecture, and solutions) technology consulting, including:
- Broad infrastructure technology concepts around software, hardware, networking, data management, web services/SOA integration, applications, end user interfaces, virtualization, disaster recovery, business continuity, and total cost of ownership ;
- Desktop technologies and related design and implementation advancements, e.g. virtual desktops;
- Virtualization solutions from Citrix, VMware, Microsoft, and other leading vendors;
- Technology and tools related to provisioning, management and/or security; unified messaging and collaboration; cloud computing; ITSM and ITIL; data centers; and voice and data networking;
- Sales cycles and business development processes understanding .


Skills Preferred:
Demonstrates proven thorough abilities and success managing projects, specifically having led multiple End User Services, Device, or Desktop related efforts and consultations to assess, create strategies for, or implement solutions, including:
- Evaluating and implementing large End User Transformation initiatives;
- Conducting proof of concept testing of new solutions ;
- Leveraging success as in architect role one or more of the following areas: Microsoft, VMware, Citrix, Active Directory, SharePoint, SAN/NAS and related technologies ;
- Utilizing Microsoft Office to create effective and efficient deliverables (PowerPoint Excel, Word, Visio, Project, etc.) related to verbal and written communication, and project management and methodologies ;
- Utilizing communication skills to build organizational influence and interpersonal relationships, develop professional business networks, and assist in managing teams ;
- Performing well under high pressure situations, meet tight timelines, manage challenging assignments, and handle flexibly a variety of client and internal business needs;
- Collaborating and contributing as a team member: understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, proactively seeking guidance, clarification and feedback;
- Supporting sales and business development, as well as being an initiator in a collaborative team based environment




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