Job description

Sales Strategy & Support Manager

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Job Category:   Business Development/Sales/Marketing
Line of Service:   IFS
State & City:   CA-Los Angeles|CA-San Francisco|CA-San Jose|DC-Washington|GA-Atlanta|IL-Chicago|MA-Boston|NY-New York|PA-Philadelphia|TX-Houston|VA-McLean
Travel Requirements:   0-20%
Position Type:   Manager
Req ID:   100511BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional ( provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

Job Description
PwC's Marketing and Sales function is a client-focused, high-performing team, which is strategically aligned to the Firm's priorities and passionately focused on positioning a distinctive PwC brand in the marketplace and driving long-term revenue growth for the Firm.

Our sales organization is focused on identifying and winning specific new business opportunities to generate profitable revenue growth. The PwC brand is leveraged and further strengthened throughout the mix of sales activities, which include: Identifying and facilitating client relationships with priority accounts; Matching specific client needs to Firm services; Facilitating and contributing to proposal opportunities and client presentations; and, Developing and overseeing the use of best practice-based sales methodologies and tools.

The Sales Strategy Group (SSG) assists the Firm’s practices, lines, sectors, or markets in increasing sales opportunities or win rates where opportunity for improvement exists utilizing knowledge of the mechanics of our Firm and our Marketing and Sales structure, best practices in coaching large pursuits, and winning more work and initiatives focused on building more relationships with more economic buyers.

The Sales Strategy Group participates in and owns projects with key metrics showing progression in either sales pipeline, revenue growth, and documented improvement among Partners and Staff to sell/build relationships and/or feedback from key stakeholders. The group helps address a wide array of functional areas to help conceptualize, lead and build firm-level consensus around innovative initiatives/activities aligned to support sales strategy, and business development objectives.

Position/Program Requirements
Minimum Year(s) of Experience: 4

Minimum Degree Required: High School Diploma or GED

Degree Preferred: Bachelor's degree

Knowledge Preferred:

Demonstrates extensive knowledge and/or a proven record of success in the following areas:

- Partnering with LinkedIn to develop and implement a success plan to drive adoption of Sales Navigator (e.g. tailored education, top-down communications, etc.);

- Leveraging skills in the use of social media, with a particular focus on LinkedIn as a tool for social selling, including profile management, content sharing, and developing connections;

- Working with Sales organizations around the network to coordinate LinkedIn Sales Navigator deployment, contract management, and training;

- Working with Marketing and Sales leadership to champion Sales Navigator, secure buy-in from key internal stakeholders, and liaise with cross-functional groups who can influence the program/rollout (e.g. IT stakeholders for technology support, sales leaders for business support, etc.);

- Demonstrating account management or business development skills,

- Understanding of key concepts and industry leading practices including customer targeting, relationship building tactics, and sales campaign measurement;

- Leveraging previous exposure to a professional services, consulting, or a matrixed organizational structure;

- Taking strategic concepts and plans and operationalizing them into direct actions;

- Demonstrating the ability to quickly learn at a high level about multiple service offerings and key business and industry issues that affect companies;

- Understanding social media platforms and an ability to to translate concepts in social selling to new users; and,

- Using technical tools actively and effectively such as MS Office suite including Word, PowerPoint and Excel and Google suite including Docs, Slides and Sheets.

Skills Preferred:

Demonstrates extensive abilities and/or a proven record of success in the following areas:

- Serving as an administrator involved in the day to day operational details of Sales Navigator, such as onboarding and activating users quickly, delivering training, and sending end user communications;

- Monitoring usage and encouraging adoption by driving integration into sales processes (Pursuit, Salesforce, Eloqua, etc.);

- Seeing the big-picture and larger, longer term impact of issues and ideas as they relate to strategic initiatives and objectives and preparing analysis with recommendations;

- Building, maintaining, and leveraging relationships with staff up to and including leadership, with an emphasis on managing through a matrixed organization and building consensus;

- Motivating teams of individuals who do not have direct reporting relationship;

- Developing, communicating, and supporting a point of view to firm leadership;

- Viewing a topic from multiple perspectives and having the flexibility to shift approaches as circumstances dictate;

- Researching and analyzing skills to pull out relevant data/information and provide synopses for stakeholders;

- Thriving in a fast-paced matrixed organization, working with a strong sense of urgency, and being agile in an ever-changing environment; and,

- Managing multiple projects simultaneously.

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