Job description

Consumer Markets People & Org-Change Mgmt & Communications

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Job Category:   Management Consulting
Line of Service:   Advisory
State & City:   GA-Atlanta|IL-Chicago|NY-New York|TX-Houston|VA-McLean
Travel Requirements:   81-100%
Position Type:   Manager
Req ID:   101032BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
Our clients are focused on improving business performance, responding quickly and effectively to crisis situations, and extracting value from transactions. Our growing Consumer Markets industry team provides strategy, management, technology and risk consulting services to help a diverse set of clients around the world anticipate and address their most complex business challenges. This industry vertical team includes​ Consumer Products, Retail, Travel andTransportation clients.​

Our People and Organization consultants help clients effectively execute their business strategies through their people and maximize return on human capital. We do this by helping to transform their HR function, including their HR policies, operations and dashboards, and increasing their workforce capability. We also drive both transformational and event driven changes by focusing on organization design, leadership, culture, change management, communications and training.

Position/Program Requirements
Minimum Year(s) of Experience: 5


Minimum Degree Required: Bachelor's degree in Organizational Development, Human Resource Management or Business Administration


Degree Preferred: Master's degree in Business Administration, Organizational Development or Human Resource Management


Certification(s) Preferred: SPHR


Knowledge Preferred:
Demonstrates extensive knowledge and a proven success record of structuring and leading complex human capital change management programs, including an extensive knowledge of people-related competencies and academic background such as psychology, human factors, applied cognition:
- Assessment of change readiness, leadership alignment, and organizational impact
- Change vision and strategy
- Organizational design
- Training strategies, and curricula and course development
- Cultural transformation plans
- Stakeholder management and communications to obtain awareness, understanding, buy-in, and support


Skills Preferred:
Demonstrates an extensive proven track record of success leading medium to large project engagements in a collaborative and fast-paced environment, including leveraging MS Project, Visio, PowerPoint, Excel, Word to accomplish the following:
- Defining project workflows, managing resources, prioritizing responsibilities and tasks in order to deliver quality and timely results
- Proactively engaging with clients to identify challenges, recommend solutions and manage expectations
- Demonstrating active listening skills to gain understanding of key customer and market issues
- Designing appropriate analysis for diagnostics and implementation, analyzing and interpreting ambiguous and complex information and relationships
- Clearly articulating PwC?s value-propositions and preparing final drafts of major deliverables assuring quality control
- Anticipating client needs, recognizing and acting on opportunities to enhance client service and expand the scope of engagement
- Assisting in financial administration of engagements such as budgets, billing, and collections
- Leveraging the firm's benchmark data in new business development, diagnostic, and implementation situations, and consistently contributing relevant materials to build the firm's intellectual property. Demonstrates an extensive proven track-record of success as a team leader with demonstrated ability to lead, coach, and motivate team members:
- Promoting a collaborative work environment by providing a strategic and balanced oversight, proactively sharing insights, knowledge and experience
- Seeking diverse views to encourage improvement and innovatio




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