Job description

Tax Manager / Market Lead

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Job Category:   Accounting and Auditing|Analytics|Tax
Line of Service:   Tax
State & City:   FL-Tampa|SC-Columbia
Travel Requirements:   0-20%
Position Type:   Market Lead
Req ID:   101214BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

The PwC network is a global market leader in tax services.

We assist businesses, individuals, and organizations with tax strategy, planning, and compliance, while also delivering a wide range of business advisory services.

With over 32,000 tax professionals, this means that the PwC network can support our clients both locally and globally.

We have experience working with an expansive and diverse client-base, which comprises all types of businesses-multinationals, local companies, privately-owned organizations, entrepreneurs, family businesses, trusts, partnerships, and private individuals.

Job Description
A key priority to achieving success in our Firm is Global Delivery Model (GDM). Within the Tax Line of Service (LoS), the GDM model focuses on developing Service Delivery Centers (SDCs) to perform routine tax activities that are high volume, low risk and non-client facing. The SDCs will focus on leveraging technology and standardized processes with a critical focus on efficiency. The Tax SDCs are home to many of our critical business processes being delivered to PwC's Tax clients and also manage Global Delivery Center services. Tax currently has many high priority positions that are critical to the development, implementation and future of the Service Delivery Centers. Joining this growing part of our business will provide an opportunity to be a part of the transformation of the way the Tax LoS delivers client service.

The Service Delivery Center (SDC) aims to provide engagement teams with an efficient, quality embedded, and cost effective way to support the delivery of certain aspects of the compliance process.

While the SDC is considered an extension of the engagement team, the engagement team retains control over client interaction, final client work products and reviews, and tax technical decisions.

Position/Program Requirements
Minimum Year(s) of Experience: 5


Minimum Degree Required: Bachelor's degree in Accounting


Certification(s) Required: CPA and/or Enrolled Agent


Knowledge Preferred:
Demonstrates extensive knowledge and/or a proven record of success with serving in a role within a professional services firm as a primary liaison to engagement teams, developing relationships and appropriately influencing as needed, which includes the following: -Leading scheduling discussions to assign work to process specialists, supervisors and managers based on capacity and capabilities. -Evaluating forecasts against capacity to support scheduling and work load balance efforts; -Providing coaching and guidance to the supervisors and managers, including conducting quality reviews; -Establishing appropriate training is available, providing support around identifying and scheduling training for teams. Demonstrates expertise of and/or a proven record of success with serving in a role that utilizes Tax compliance processes and current federal and state regulatory developments that affect the public accounting industry.


Skills Preferred:
Demonstrates a proven extensive ability to develop strategy; as well as write, communicate, facilitate, and present cogently; to and/or for all levels of industry audiences, clients and internal staff and management, including inspection and quality review results, presentations and reports needed by SDC leadership, and/or other standard business communications. Demonstrates an extensive ability and/or a proven record of success with identifying and addressing client needs: build solid relationships with clients; develop an awareness of Firm services; approach client in an organized and knowledgeable manner; deliver clear requests for information; demonstrate flexibility in prioritizing and completing tasks. Demonstrates an extensive ability and/or a proven record of success as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; participating in various staff recruitment and retention activities; and coaching staff including providing timely meaningful written and verbal feedback. Demonstrates an extensive ability utilizing tax tools and resources to assist Tax engagement teams, including tax preparation software such as GoSystem, Tax Stream, Vertex, Corptax, RIA, or other similar platform.




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