Job description

Senior Associate - Human Capital Transformation, Change Management

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Job Category:   Human Resources and Human Resources Consulting|Learning and Development|Management Consulting
Line of Service:   Advisory
State & City:   CA-San Francisco
Travel Requirements:   41-60%
Position Type:   Senior Associate
Req ID:   95804BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
Across industries, our clients are focused on improving business performance, responding quickly and effectively to crisis situations, and extracting value from transactions. Our growing Technology, Media and Telecommunication industry team provides strategy, management, technology and risk consulting services to help a diverse set of clients around the world anticipate and address their most complex business challenges. TMT serves clients in the following industries: Technology, Media and Telecommunication.

Our People and Organization consultants help clients effectively execute their business strategies through their people and maximize return on human capital. We do this by helping to transform their HR function, including their HR policies, operations and dashboards, and increasing their workforce capability. We also drive both transformational and event driven changes by focusing on organization design, leadership, culture, change management, communications and training.

Position/Program Requirements
Minimum Years of Experience: 3


Minimum Degree Required: Bachelor's degree

Minimum Degree Required Major: in Organizational Development, Human Resource Management or Business Administration

Degree(s) Preferred: Master's degree

Preferred Degree Major: in Business Administration, Organizational Development or Human Resource Management

Certification(s) Preferred: SPHR


Knowledge Preferred:
Demonstrates thorough knowledge and an proven success record of managing complex human capital change management programs, including thorough knowledge of people-related competencies and academic background such as psychology, human factors, applied cognition:
- Assessment of change readiness, leadership alignment, and organizational impact
- Change vision and strategy
- Organizational design
- Training strategies, and curricula and course development
- Cultural transformation plans
- Stakeholder management and communications to obtain awareness, understanding, buy-in, and support


Skills Preferred:
Demonstrates a thorough proven track record of success managing small to mid-size project teams in a collaborative and fast-paced environment:
- Developing work plans for a project work stream, understanding dependencies, maintaining project economics, and keeping leadership informed of progress and issues
- Identifying skills and resources needed for timely and quality deliverables while maintaining flexibility for unanticipated issues
- Articulating complex issues and structuring clear and concise written documents, adjusting style and level of details depending on audience
- Identifying and resolving basic business analysis challenges with limited assistance
- Adjusting readily to shifting priorities and rapid change
- Anticipating and addressing client needs while building and expanding relationships with clients
- Proactively increasing the firm's intellectual property via client work, and sharing new material across the firm
Demonstrates proven thorough ability to promote a collaborative work environment:
- Managing, coaching, and mentoring less experienced staff
- Monitoring the team workload while meeting client expectations, and respecting the work-life quality of team members



For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.
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