Job description

The Difference Manager Experience Center New York

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Job Category:   Digital
Line of Service:   Advisory
State & City:   NY-New York
Travel Requirements:   21-40%
Position Type:   Manager
Req ID:   101603BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
Across industries, our clients are focused on improving business performance, responding quickly and effectively to crisis situations, and extracting value from transactions. Our growing Technology, Media and Telecommunication industry team provides strategy, management, technology and risk consulting services to help a diverse set of clients around the world anticipate and address their most complex business challenges. TMT serves clients in the following industries: Technology, Media and Telecommunication.

Our Customer consultants help clients to shape their businesses through customer experiences – building bridges between digital and analog, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner and employee experiences.

We use our capabilities in Experience Design, Marketing, Sales, Service, Pricing and Customer Analytics to help our clients better understand the customer, generate sustainable growth and expanded market share, and be always on in an experience economy.

Position/Program Requirements
Minimum Year(s) of Experience: 7 and 3+ years of management, preferably in an event design and facilitation environment.


Minimum Degree Required: High School Diploma


Degree Preferred: Bachelor's degree


Knowledge Preferred:
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
- Executing and managing multiple, simultaneous accelerated design engagements, including delivery of client scope definition, design agendas, assignment creation and project plan; and,
- Understanding business and experience contexts of an engagement to establish that design, timelines and commitments are met for each client under a broader business and strategic lens.


Skills Preferred:
Demonstrates extensive abilities and/or a proven record of success as a business event designer, coach, facilitator, and work stream manager in the following areas:
- Managing the energy of a group and providing clarity and context to client and teams throughout event design engagements;
- Designing experience activities leading tangible outcomes and shifts in context; and,
- Providing sponsor coaching and facilitation team guidance throughout design activities.
- Generating a vision, establishing direction, motivating team members, creating an atmosphere of trust, leveraging diverse views, coaching staff, encouraging improvement and innovation; and,
- Communicating and working with multiple high level stakeholders to support marketing and sales activities.


Please note that this role is based in the firm's New York Experience Center office. Because of the Experience Center's agency-like operational model, the chosen candidate will need to be local to the market by their start date in order to work from this location.

We are unable to consider remote work nor provide relocation assistance for this role.

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