Job description

Experience Design Senior Associate Experience Center Los Angeles

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Job Category:   Digital
Line of Service:   Advisory
State & City:   CA-Los Angeles
Travel Requirements:   21-40%
Position Type:   Senior Associate
Req ID:   101608BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
Across industries, our clients are focused on improving business performance, responding quickly and effectively to crisis situations, and extracting value from transactions. Our growing Technology, Media and Telecommunication industry team provides strategy, management, technology and risk consulting services to help a diverse set of clients around the world anticipate and address their most complex business challenges. TMT serves clients in the following industries: Technology, Media and Telecommunication.

Our Customer consultants help clients to shape their businesses through customer experiences – building bridges between digital and analog, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner and employee experiences.

We use our capabilities in Experience Design, Marketing, Sales, Service, Pricing and Customer Analytics to help our clients better understand the customer, generate sustainable growth and expanded market share, and be always on in an experience economy.

PwC has a long-standing reputation for creating breakthrough strategy with the world's Fortune 500 companies. But did you know we now have a digital marketing capability to help our clients translate strategy to reality? Members of the Interactive Copywriting team transform business strategy, consumer research and analytics into compelling creative.

Position/Program Requirements
Basic Qualifications:
A portfolio of your relevant desktop, mobile and tablet design work is required for review. Please include a link to it in your resume or upload it on the Additional Attachments section of the application.


Minimum Year(s) of Experience: 4 years of experience, preferably in an agency-like environment


Minimum Degree Required: High School Diploma or GED


Degree Preferred: Bachelor's degree


Knowledge Preferred:
Demonstrates thorough knowledge and/or proven record of success in roles designing and creating deliverables that support the execution of a digital business strategy, in conjunction with the business development lifecycle and client presentations or meetings, emphasizing performance in a team environment, and the following:
- Proactively supporting user interface and development teams to improve and test digital experiences;
- Fostering innovation among other members of the design team, as well as recommending team training opportunities and attending educational seminars upon request;
- Utilizing digital marketing communications know-how, innovation, problem solving, and a solutions oriented mind set to create visual concepts for team review, leveraging Photoshop, Illustrator, InDesign, Microsoft Office Suite and other related technology and applications.


Skills Preferred:
Demonstrates thorough abilities and/or a proven record of success collaborating with a broad team of strategy, technology, creative, and production resources, especially coordinating project work with third-party partners and vendors. Demonstrates thorough abilities and/or a proven record of success identifying and addressing client needs, building solid relationships with clients, developing an awareness of Firm services, approaching the client in an organized and knowledgeable manner, delivering clear requests for information, demonstrating flexibility in prioritizing and completing tasks. Demonstrates thorough abilities and/or a proven record of success utilizing effective written and verbal business communication skills when interacting with clients and firm staff and/or management in a professional services business environment, emphasizing the preparation of clear and concise documentation for clients. Demonstrates thorough abilities and/or a proven record of success engaging in teamwork dynamics as a team member, including understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, proactively seeking guidance, clarification, and feedback, prioritizing and managing multiple tasks in a fast-paced environment, and completing work in a timely, accurate, and efficient manner. Demonstrates thorough abilities and/or a proven record of success managing multiple projects at the same time. Demonstrates thorough abilities and/or a proven record of success overseeing and mentoring junior designers.


Please note that this role is based in the firm's Los Angeles Experience Center office. Because of the Experience Center's agency-like operational model, the chosen candidate will need to be local to the market by their start date in order to work from this location.

We are unable to consider remote work nor provide relocation assistance for this role.

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