Job description

Google G-Suite System Admin - Senior Associate

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Job Category:   Information Technology
Line of Service:   IFS
State & City:   FL-Tampa|NY-New York|TX-Dallas
Travel Requirements:   0-20%
Position Type:   Senior Associate
Req ID:   103667BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

Job Description
PWC IT is responsible for the success of our central technology efforts in our federated business model.

The Google Apps Super Administrator Team is responsible for supporting the Google Apps for Work cloud service, with strategic planning, controlling, maintenance and monitoring of the services across PwC globally and is coordinated with other Google Apps administrators. The Google Apps Super Administrator Team guides overall process efficiency, quality and service levels to customers are maintained at an optimal level, in a cost effective manner and aligned to the target PwC IT Enterprise Architecture design.

Position/Program Requirements
Minimum Year(s) of Experience: 2


Minimum Degree Required: High School Diploma or GED


Degree Preferred: Bachelor's degree


Certification(s) Preferred: Relevant industry accreditations and ITIL Service Management accreditation.


Knowledge Preferred:

Demonstrates thorough knowledge and/or a proven record of success in the following areas:

- Technologies used by PwC to implement and operate advanced cloud hosted collaboration services, and specifically Google G Suite;
- Operating global, highly available SaaS services;
- ITSM systems;
- User provisioning models, tools and directory services; and,
- Analytical skills for developing solutions.


Skills Preferred:

Demonstrates thorough abilities and/or a proven record of success as a team leader including the following areas::

- Operating and administering Google G Suite and related services;
- Being a super administrator of a global Google G Suite service that respects all legal and security requirements;
- Implementing Google services in new communities that align with the service delivered to other member firms;
- Working collaboratively with service managers, the implementation teams, other technical team members and suppliers who support the service;
- Exercising due diligence when assessing operational risks and proposing technical solutions that will meet service manager expectations;
- Developing and maintaining technical and administrative processes, including supporting operations documentation;
- Developing and maintaining a current understanding of the technical architecture and designs associated with the firm’s cloud collaboration services and all relevant enabling technologies; and,
- Working with IBM Notes and Domino.




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