Job description

IFS Operations Senior Associate - NQO

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Job Category:   Administrative and Support Services
Line of Service:   IFS
State & City:   NJ-Florham Park
Travel Requirements:   0-20%
Position Type:   Senior Associate
Req ID:   105347BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional ( provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

Job Description
The National Quality Organization Operations team within the National Professional Services Group works with all National verticals. Its core functions include quality, communications, metric development and overall coordination of key National Professional Services Group Projects.

Position/Program Requirements
Minimum Year(s) of Experience: 2

Minimum Degree Required: High School Diploma or GED

Degree Preferred: Bachelor's degree

Knowledge Preferred:
Demonstrates knowledge of, and proven success in prior roles involving, statistical principals and ability to analyze results, identify possible issues, make recommendations for process improvement and support conclusions, including the following areas:
- Data analysis;
- Risk analysis and mitigation;
- Presentation development utilizing the Microsoft Office Suite;
- Performance metrics and reporting; and,
- Change agility and process improvements

Skills Preferred:
Demonstrates ability and/or a prior record of success with participating in diverse, cross-functional teams and having primary, and/or autonomous responsibility for establishing, monitoring, and controlling initiatives that emphasize the following areas:
- Working independently with minimal supervision
- Applying creative and/or critical thinking and problem-solving to projects, including conducting and delivering appropriate analysis;
- Working independently and as part of a team to develop proactively innovative solutions to complex problems, emphasizing the conducting of data analytics;
- Being flexible while prioritizing and completing tasks; and,
- Writing, communicating, facilitating, and presenting clearly; to and/or for all levels of audiences, which includes creating and producing presentation slides and/or other standard business communications; collaborating effectively with people from different teams with varying degrees of technical experience; and, communicating in a succinct, precise and tactful manner with senior management, clients, peers, and staff.

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