Job description

Tax Knowledge Management Director - International

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Job Category:   Tax
Line of Service:   Tax
Location(s):   DC-Washington
Travel Requirements:   0-20%
Level:   Director
Job ID:   106252BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional ( provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at

The PwC network is a global market leader in tax services.

We assist businesses, individuals, and organizations with tax strategy, planning, and compliance, while also delivering a wide range of business advisory services.

With over 32,000 tax professionals, this means that the PwC network can support our clients both locally and globally.

We have experience working with an expansive and diverse client-base, which comprises all types of businesses-multinationals, local companies, privately-owned organizations, entrepreneurs, family businesses, trusts, partnerships, and private individuals.

Job Description
TKM is part of PwC's Washington National Tax Services (WNTS) and is responsible for capturing, developing, and communicating essential information to the Tax practice.

TKM consists of a diverse group of tax professionals with technical expertise in federal tax, state and local tax, international tax, customs, transfer pricing, human resource services, and other specialty areas within the Tax practice.

One of TKM's primary functions is to gather, analyze, develop, and share technically sound insights, ideas, service offerings, and practice aids (e.g., whitepapers, slide decks, etc.) with our tax practitioners to better serve our clients. TKM professionals keep in touch with the current conditions and breaking developments in the marketplace through regular contact with PwC professionals in our practice offices, NTS subject matter specialists, and national Q&RM.

TKM Professionals work with and administer most, if not all, of TKM's technology tools and platforms, which support the national Tax practices.

This will include administering the Firm's 1) external publishing platform for newsletters; 2) tax technical Knowledge systems; 3) ideas and service offering database/platform; 4) knowledge repository and related web tools; 5) internal tax news platform; and 6) other technology tools.

The administration would include updated and inputting content in the various systems, importing/exporting and manipulating large volumes of data to generate the needed reports/metrics, processing and publishing through defined workflows Knowledge for internal and external use as well as re-designing micro-sites and other similar tools.

Position/Program Requirements
Minimum Years of Experience: 8

Minimum Degree Required: Bachelor's degree in Accounting

Certification(s) Required: CPA, Enrolled Agent or Member of the Bar

Degree(s) Preferred: Juris Doctorate or Master's degree in Accounting or Taxation

Knowledge Preferred:
Extensive knowledge in the development of tax knowledge management (TKM) content, development of tax service offerings from idea to implementation, the formulation and application of sales and distribution strategies, the creation and implementation of practice-wide presentations through Learning & Education programs and designing enhancements to TKM tools.

Skills Preferred:
Extensive technical skills, including managing the process of conducting technical research and writing for tax technical service offerings (including whitepapers and other practice aids), creating presenting and distributing TKM communications, experience using technical tools including CCH, Tax Analysts, RIA Checkpoint, BNA, and Westlaw and a clear technical understanding of changes in tax laws.
Thorough knowledge of MS Word, Excel, PowerPoint, Access and Adobe Acrobat.
Thorough experience identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection.
Thorough experience as a team leader: leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation.

The enactment of tax reform is driving a need for experienced and motivated tax professionals. The new law and its after-effects provide interested professionals with unique opportunities.

This highly visible and strategic Director role will be integral to defining and delivering our Knowledge Sharing function and in helping Leadership drive the strategy of the ITS practice.

The ITS Knowledge & Insight (K&I) group within Tax Knowledge Management is responsible for assessing, developing and communicating issues and ideas relevant to the International Tax Services (ITS) practice and its clients.

In addition, the K&I group is responsible for obtaining, managing and sharing ITS-relevant knowledge within the ITS (and broader Tax practices where appropriate) via Tax Source. The candidate will leverage Tax Source and other technology to effectively and creatively share the aforementioned knowledge, plus tools, resources, and other helpful information with the ITS practice. These responsibilities have multiplied with tax reform.

This role is envisioned as primarily a non-client service position, although client service opportunities may arise.

This role will involve interaction with ITS leadership, WNTS subject matter specialists (SMSs), the International Tax Desks (NY), Tax Q&RM, Global Structuring, and ITS practice office professionals.

This role will also involve developing solutions delivery tools and in shaping how the ITS practice goes to market. The successful candidate will conduct technical research and writing to help develop, analyze, and share technical practice aids (e.g., whitepapers, slide decks, etc.), service offerings and thought leadership with PwC's ITS Tax practitioners (both within the US and across the global network).

The successful candidate will also be responsible for keeping abreast of new or developing technical issues, developments in the marketplace and changes in tax laws through regular contact with PwC tax practitioners, reviewing articles in the tax press, and attending local and national calls, meetings, etc.

Monitor developments for relevance to ITS practice for internal communications and external Insights
Participate in various calls and meetings with ITS leadership, ITS Solutions Groups (IGS, VCT, etc.), WNTS SMSs, International Tax Desks (NY), Tax Q&RM, Tax Knowledge Management, and ITS practice office professionals (US and foreign)
Edit Insights from the International Tax Desks, non-US practices, etc.
Draft and edit components of the ITS K&I Weekly
Draft or review internal K&I communications and external ITS publications while liaising with technical resources, the International Tax Desks, and Q&RM
Arrange agenda and content for internal and external ITS webcasts
Coordinate topics and content preparation for ITS L&D-sponsored trainings (e.g., TLC, TMC, ITS Academy)
Prepare and present content as needed
Oversee the review and redaction of content submitted to TaxSource
Help drive the ITS component of the Global Structuring practice (ITS, M&A and TP), and help expand GS beyond ITS, M&A and TP.
Assist in fostering a teaming and knowledge sharing culture for ITS under the One Firm umbrella.
Develop Tax Source content, such as SMS videos and ITS initiatives
Consider and develop new methods, content and tools for the ITS and GS practices.

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