Job description

GDMS Project Manager

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Job Category:   Analytics
Line of Service:   IFS
Location(s):   CA-Los Angeles|FL-Tampa|GA-Atlanta|IL-Chicago|MA-Boston|MI-Detroit|NC-Charlotte|NJ-Florham Park|NY-New York|OH-Cleveland|PA-Philadelphia
Travel Requirements:   21-40%
Level:   Manager
Job ID:   106200BR
PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional ( provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

Job Description
The Global Delivery Model Services (GDMS) organization is focused on three strategic objectives: articulation and integration of Global Delivery Model (GDM) strategy; definition, build-out and continuous improvement of GDM delivery capabilities; and ongoing execution of GDM operations to ensure seamless quality and service across the Service Delivery Network (SDN).

The Global Delivery Model Solutions team develops programs and initiatives directed at designing, developing, implementing, and managing a robust Business Process Management (BPM) Solutions Platform to enable effective scalability and sound management of the firm’s Global Delivery Model (GDM) operations on a world-wide scale. This includes establishing governance operating processes for maintaining and improving the BPM over time.

Position/Program Requirements
Minimum Year(s) of Experience: 5

Minimum Degree Required: High School Diploma or GED

Degree Preferred: Bachelor's degree

Knowledge Preferred:

Demonstrates extensive knowledge and/or a proven record of success in the following areas:

- Providing end-to-end program and project management services including workplans, project scope, business resources, partnering with IT program and project managers; and,
- Leading programs or projects in support of a strategic plan, will also be responsible for stakeholder management, proper usage of the PM Methodology, including creation of project artifacts.

Skills Preferred:

Demonstrates extensive abilities and/or a proven record of success in the following areas:

- Managing multiple end-to-end project and programs, as well as experience developing and managing workplans, project scope and business resources;
- Influencing the highest levels of leadership that result in driving the activities for successful program and project delivery;
- Providing strategic direction for department, leadership and projects, recognizes ineffective strategies and recommending alternative approaches or solutions to capitalize on change;
- Using the Firm's standard suite of work solutions (e.g., Lotus Notes, Word, Excel, PowerPoint, Project) and technical tools (e.g. Business Warehouse);
- Inspiring others to strive to meet the organization's vision by demonstrating leadership, passion, enthusiasm and personal dedication;

- Coaching, training, building and leading teams in a wide variety of areas including, but not limited to, teaming, interpersonal skills, relationship building, and business knowledge;
- Implementing projects;
- Translating concepts and/or visions into, and subsequently deliver on, an action plans; and,
- Leading formal or informal management of project team and/or a team of project managers.

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