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Oracle CRM Manager

Line of Service Advisory
Products & Services Industries
CA-Los Angeles
CA-San Francisco
CA-San Jose
DC-Washington
GA-Atlanta
IL-Chicago
MA-Boston
MD-Baltimore
NY-New York
TX-Dallas
TX-Houston
VA-McLean
81-100%
Full Time
24698BR


Are you interested in the opportunity to work for an industry-leading company that services Fortune 500 companies, and will give you the experience and exposure you need to build your career? If you are, then PricewaterhouseCoopers LLP (www.pwc.com/us) is the firm for you. PricewaterhouseCoopers LLP (PwC US) is well placed to help clients meet the challenges and opportunities of the US marketplace in the areas of assurance, tax, and advisory. We offer the perspective of being part of a global network of firms combined with detailed knowledge of local, state and US national issues. More than 163,000 people in 151 countries across our network share knowledge, experience and solutions to develop fresh perspectives and deliver practical advice.

At PwC US, you will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. We offer a flexible career progression model that allows for a variety of challenging opportunities throughout your career. We provide unparalleled coaching, mentoring, and career development programs; global opportunities; and state of the art technology-driven methodologies to help you provide quality service to our clients.

At PwC, you will find Advisory professionals with unparalleled financial and accounting expertise, knowledge of business processes, industry insight and technology, and customer relationship skills. Our Advisory professionals help companies anticipate, create and manage change. In short, we help companies to : (1) respond to crises, (2) improve business processes, and (3) transform their business. Note that across all of these solutions, we embed sustainability into our approach. This also includes helping clients to sustain prior changes that may have been undertaken to address a crisis.

Members of our Advisory practice provide a valuable service to our clients and strive to differentiate PwC by executing the following:

* We put our clients first: Each client situation is unique, and we tailor our approach to every relationship and engagement;
* We view the world from a client's perspective: From the initial client meeting onward, we listen first, and then assemble a hand-picked team from across the firm;
* We create lasting value for our clients: We bring together the precision, structure, and deep analytical capabilities of audit and tax and the creative mindset and problem-solving skills of consulting; and
* We focus on action, impact, and value: We don't just assess and recommend; we also help our clients implement with agility and flexibility.




The largest business unit within PwC's Advisory Services, Products & Services Industries (P&SI) provides specialized business and technology consulting services to clients across several sectors by combining functional expertise with deep industry knowledge. P&SI serves public and private companies in the Automotive, Energy, Entertainment, Media, and Communications, Industrial Products, Private Equity, Retail and Consumer, Technology, and Utilities sectors. P&SI professionals also work with our clients' economic buyers (CEO, CFO, CIO, M&A Buyer, and VP of Human Resources) in any industry sector to frame and address emerging issues. In so doing, P&SI serves as Advisory's incubator for complex problem-solving and new services, addressing changing business models that require the intricate integration of processes, technology and people across the clients' entire enterprise.

Oracle's suite of enterprise software applications lies at the heart of many companies' ability to realize a wide range of critical objectives — from improving day-to-day operations to realizing large-scale, enterprise-wide transformational change. To help companies achieve these business outcomes, PwC and Oracle commonly team together on engagements to provide our mutual clients with the valuable benefits inherent in an enterprise-wide approach to achieving speed of execution, greater efficiency and lower costs, with the appropriate level of internal controls.

PwC has a dedicated Oracle EBS practice that helps clients with the entire range of services including ERP rationalization, R12 upgrade strategy and execution and EBS enabled business transformation initiatives. PwC helps clients with all aspects of EBS projects including project management, business process re-engineering, infrastructure setup and technical design and development.


Knowledge Preferred:

Thorough knowledge and understanding of Oracle EBS application based solutions with thorough experience in multiple Oracle modules. Significant experience consulting, designing, implementing and leading significant tracks on larger project or leading medium sized consulting engagements within the Oracle product suite.

Thorough Oracle consulting knowledge with significant experience assisting clients in the implementation and support of Oracle based solutions and improving business processes.

Thorough knowledge and exposure to the common issues facing clients who provide products and services within one or more of the following sectors aerospace and defense, automotive, consumer and retail, energy, industrial products, technology or utilities.

Skills Preferred:

Thorough experience and subject matter expertise with the Oracle EBS product suite leading or assisting with technical development efforts and off-shore development resources. Thorough experience designing, implementing and supporting complex business processes in an Oracle environment. Thorough experience designing, building, testing and deploying the technical components required for successful Oracle solutions. Areas of specialty include RICE (Reports, Interfaces, Conversions, Extensions) design and development or Oracle Applications DBA.

Considerable experience identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships and community involvement; communicating value propositions; managing resource requirements, project workflow, budgets, billing and collections; and preparing and/or coordinating complex written and verbal materials.

Considerable experience as a team leader: supervising teams to create an atmosphere of trust; seeking diverse views to encourage improvement and innovation; and coaching staff including providing timely meaningful written and verbal feedback.

Minimum Years of Experience Necessary:

6

Minimum Degree(s) and Certification(s) Required:

Bachelor of Science or Bachelor of Arts degree required.

Travel requirements: 80%


Target skillset: Be familiar with Siebel, CRM on Demand and possibly Fusion from a technology point of view - application integration, design, configuration of functionality inside the applications.
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The career you want
When you join PricewaterhouseCoopers LLP, you are joining a powerful network that can support you throughout your career, no matter where it takes you. PricewaterhouseCoopers LLP is a great place to work. For the past six years, PwC has been included as one of Fortune magazine's 100 Best Companies to Work For.
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125 High Street
Boston, Massachusetts 02110
United States of America
 

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