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Healthcare IT Senior Associate Change and Program Management
Line of Service Advisory
Health Industries
CA-Los Angeles
GA-Atlanta
IL-Chicago
MA-Boston
81-100%
Full Time
27464BR
Are you interested in the opportunity to work for an industry-leading firm that services Fortune 500 companies, and will give you the experience and exposure you need to build your career? If you are, then PricewaterhouseCoopers LLP (www.pwc.com/us) is the firm for you. PricewaterhouseCoopers LLP (PwC US) is well placed to help clients meet the challenges and opportunities of the US marketplace in the areas of assurance, tax, and advisory. We offer the perspective of being part of a global network of firms combined with detailed knowledge of local, state and US national issues. More than 169,000 people in over 158 countries across the PwC network are committed to deliver quality in assurance, tax and advisory services. People across the PwC network share knowledge, experience and solutions to develop fresh perspectives and deliver practical advice.
At PwC US, you will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. We offer a flexible career progression model that allows for a variety of challenging opportunities throughout your career. We provide unparalleled coaching, mentoring, and career development programs; global opportunities; and state of the art technology-driven methodologies to help you provide quality service to our clients.
At PwC US, you will find Advisory professionals with unparalleled financial and accounting expertise, knowledge of business processes, industry insight and technology, and customer relationship skills. Our Advisory professionals help companies anticipate, create and manage change. In short, we help companies to: (1) respond to crises, (2) improve business processes, and (3) transform their business. Note that across all of these solutions, we embed sustainability into our approach. This also includes helping clients to sustain prior changes that may have been undertaken to address a crisis.
Members of our PwC US Advisory practice provide a valuable service to our clients and strive to differentiate PwC by executing the following:
We put our clients first: Each client situation is unique, and we tailor our approach to every relationship and engagement;
We view the world from a client's perspective: From the initial client meeting onward, we listen first, and then assemble a hand-picked team from across the firm;
We create lasting value for our clients: We bring together the precision, structure, and deep analytical capabilities of audit and tax and the creative mindset and problem-solving skills of consulting; and
We focus on action, impact, and value: We don't just assess and recommend; we also help our clients implement with agility and flexibility.
The Health Industries practice comprises professionals with deep health industry expertise, including physicians, nurses, information system specialists, health policy analysts, actuaries, financial advisors, and data analysts. Their multidisciplinary and multi-industry approach enables our professionals to collaborate with clients to help them manage strategic initiatives, deliver financial performance and operational improvements, manage risk and compliance programs and to align core business processes with health information technology.
With a focus toward capabilities in innovation and growth, operations improvement, sustainability and quality, information technology, financial management, and governance, risk, and compliance, the practice has served clients in the following sectors:
Healthcare providers: hospitals, health systems, academic medical centers, community providers, outpatient and freestanding ambulatory centers, and physician practices
Payers: focused on both commercial health plans and public governmental insurers
Employers: this area works with corporations from a broad range of industries concerned about employee healthcare coverage and costs
Pharmaceutical companies: branded and generic manufacturers and drug research organizations
Life sciences companies: biotech, diagnostic and medical device organizations
The Health Industries strategy focuses on our capabilities and bandwidth in the following areas: Health Information Technology, Risk and Regulatory, Personalized Medicine, Pharma and Life Sciences Research and Development and Sales and Marketing, and Medical Device.
We provide Change and Program Management solutions encompass the following areas:
-Portfolio management – Plan, measure, control and optimize the return to the business on the portfolio of investments at both an individual enterprise and aggregate level during the complete investment life-cycle
-Enterprise program management – Achieve centralized and coordinated management of projects and activities in order to meet organizational strategic objectives
-Change Management - Assess change readiness among stakeholder groups and identify potential barriers/risks, plan implementation activities and design/deliver strategies to obtain awareness, buy-in and support for critical changes
-Organization design - Evaluate effectiveness of existing organizational structures, align organizational structure with client business strategy and objectives, manage performance by linking individual performance to business outcomes, and perform succession planning
-Training - Conduct training needs assessments, design competency-based curriculums, assess organizational effectiveness and design blended learning strategies, including the integration and use of eLearning
Knowledge Preferred:
Demonstrates considerable knowledge and understanding of developing and delivering client solutions in the areas of program and portfolio management, change management, learning and organizational design, preferably within the healthcare industry, specifically the following:
Business Development
-Assisting in business development efforts, i.e. researching and drafting sections of proposals, developing pricing strategies and participating in sales meetings where appropriate
-Developing and leveraging industry relationships and networks with clients and PwC resources across the Firm's Lines of Service
-Identifying opportunities to expand our client base and the scope of work we provide to our clients
-Developing thought leadership and proactive marketing materials and delivering presentations, as required, to internal and external audiences regarding our subject matter expertise and services
Solution Definition
-Advising clients on the best courses of action while considering cost, effort, risk and potential outcomes
-Assisting in the facilitation of agreement on approach, methodologies and tools to ensure alignment with client's business requirements
-Possessing industry-specific skills and thorough-levels of knowledge to satisfy engagement requirements
-Leveraging and tailoring tools and methodologies from previous engagements
A completed and obtained Master's degree in organizational development, human resources, business, or technology is preferred.
Skills Preferred:
Demonstrates thorough abilities with, and/or a proven record of success in, at least three of the following areas related to the leading and delivering of client solutions in the areas of project management, change management, development and delivery of learning programs, organizational design, and process improvement:
Development and Delivery
-Assisting in delivering change and program management engagements on time and budget; manage engagement economics, including invoicing for services and collecting payments
-Leading and managing work streams and coordinate resources within large complex change and program management engagements
-Responding to changing client needs and program progress by realigning efforts to meet established program objectives
-Producing and reviewing deliverables with an extensive orientation toward detail
People
-Overseeing work of junior staff and managing workload balance while maintaining accountability for program objectives
-Assisting in the coaching and development of junior staff
-Administering training for program members (resource training and work stream specific technical training), PwC staff, clients and other third party consultants
Min Year Exp: 3
Min Degree(s) and Certifications: Bachelor's Degree in organizational development, human resource development, business or technology
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